Privacy Policy

Festival of the Leaf · Last updated: August 2026

Festival of the Leaf is committed to protecting the privacy of everyone who engages with us - whether you are visiting our website, registering your interest in an event, making an enquiry, or attending one of our events in person.

This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and your rights in relation to that information. It applies to all personal information collected through our website at festivaloftheleaf.com.au, by email, and in connection with our events.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

Festival of the Leaf is an event operated by The Embassy By Devlin's, located at 87 Rokeby Road, Subiaco WA 6008. References to "we", "us" and "our" in this policy refer to Festival of the Leaf and its organisers.

For privacy-related enquiries, please contact us at events@festivaloftheleaf.com.au.

2. What Personal Information We Collect

The personal information we may collect includes:

Website Visitors

• Your IP address and general location data (collected automatically by our website infrastructure)
• Browser type, device type, and pages visited (via analytics tools)
• Date and time of your visit

Enquiries and Interest Registration

• Your name
• Your email address
• Your phone number (if provided)
• The nature of your enquiry
• Any additional information you choose to include in your message

Event Registration and Ticket Purchases

• Your full name
• Email address
• Phone number
• Group or table size and names of guests (where applicable)
• Dietary requirements or accessibility needs
• Payment information (processed securely through our payment provider - we do not store card details)
• Your seating preferences or ticket type selection

CSWC Australian Final - Competitor Registration

• Full name and date of birth
• Contact details (email, phone)
• Competition history or relevant experience (if requested)
• Information required for international registration with the Cigar Smoking World Championship organisation

Partnership Enquiries

• Your name and title
• Business name and contact details
• Nature of your partnership interest

3. How We Collect Your Information

We collect personal information in the following ways:

• Directly from you - when you complete a registration form, send us an email, or make an enquiry through our website
• Automatically - when you visit our website, certain technical information is collected by our hosting provider (Cloudflare) and any analytics tools we operate
• At events - when you attend one of our events in person, we may collect additional information through check-in processes or event documentation

4. Why We Collect and How We Use Your Information

We collect and use your personal information only for the purposes for which it was provided or for directly related purposes. These include:

• Processing your event registration, table booking, or ticket purchase
• Communicating with you about the events you have registered for or enquired about
• Sending event-related updates, programme announcements, and logistical information
• Managing seating arrangements, dietary requirements, and access needs
• Processing payments and issuing receipts or confirmations
• Responding to your enquiries and providing customer service
• Meeting any legal or regulatory obligations
• For CSWC competitors, submitting required registration information to the Cigar Smoking World Championship international body
• Improving our website and future events based on aggregate usage data

We will not use your personal information for any purpose that you would not reasonably expect, and we will not use it for unsolicited direct marketing without your consent.

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers - we use third-party platforms to manage registrations and communications (including Keap/Infusionsoft as our CRM and form provider). These providers are contractually required to handle your data securely and only for the purposes we specify.
• Payment processors - payment information is handled by our payment gateway provider. We do not store credit card or payment details on our systems.
• CSWC international body - for competitors in the CSWC Australian Final, certain registration details are required to be submitted to the Cigar Smoking World Championship international organisation for official qualifying purposes. You will be informed of this at the time of registration.
• Legal requirements - we may disclose your information where required by law, court order, or regulatory authority.
• Event co-organisers - where events are co-hosted or held at a venue requiring guest information for security or operational purposes, limited information may be shared with those parties on a need-to-know basis.

6. Photography and Recording at Events

Our events may be photographed and/or filmed for promotional, editorial, and social media purposes. By attending a Festival of the Leaf event, you acknowledge that photographs or recordings may be taken in which you may appear.

If you do not wish to be photographed or filmed, please notify a member of our team at the event and we will make reasonable efforts to accommodate your request. We will not knowingly use photographs in which an individual is the sole or prominent subject without their consent.

Photography and recordings taken at our events may be used in future promotional materials, on our website, and on our social media channels. They will not be sold to third parties.

7. Website Cookies and Analytics

Our website may use cookies and similar tracking technologies to improve your experience and help us understand how visitors use the site. This may include:

• Essential cookies - required for the website to function correctly
• Analytics cookies - to understand traffic patterns and page performance (data is aggregated and anonymised where possible)

You can manage cookie preferences through your browser settings. Disabling cookies may affect some functionality of the website.

8. Data Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our website is served via Cloudflare's infrastructure, which includes security protections at the network level.

Personal data submitted through our registration forms is stored within our CRM platform, which operates with industry-standard security measures.

While we take data security seriously, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we will notify you promptly if we become aware of any breach that may affect your personal information.

9. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. In practice:

• Event registration data is retained for a reasonable period following the event for administrative, legal, and operational purposes
• Enquiry data is retained until the enquiry has been resolved and for a reasonable period thereafter
• You may request deletion of your information at any time (see Section 10)

10. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Correct any personal information that is inaccurate, out of date, incomplete, or misleading
• Request deletion of your personal information, subject to any legal obligations we have to retain certain records
• Withdraw consent to use of your information for marketing or non-essential communications at any time
• Lodge a complaint with us about how we have handled your personal information

To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe and no later than 30 days.

If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Links to Other Websites

Our website may contain links to third-party websites, including The Embassy By Devlin's website and the Cigar Smoking World Championship website. This Privacy Policy applies only to our website and events. We are not responsible for the privacy practices of other organisations and encourage you to review their policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version will always be available on this page, with the date of the most recent update noted at the top.

We encourage you to review this policy periodically. Continued use of our website or attendance at our events following any update constitutes acceptance of the revised policy.

13. Contact Us

This Privacy Policy has been prepared to reflect Australian Privacy Act 1988 (Cth) requirements and is intended as a working document. Festival of the Leaf recommends that this policy be reviewed by a qualified legal practitioner before publication.